Zoom and Skype calls have become synonymous with work amid COVID-19, but they appear to be wearing people down. An NTU study has found that the use of videoconferencing apps during the pandemic has led to more fatigue among workers. Almost half the respondents reported being overwhelmed, tired or drained by the use of such apps. Assistant Professor Benjamin Li from NTU’s Wee Kim Wee School of Communication and Information shared more details.
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